Can't access Yahoo Account! HACKED?

Solved/Closed

katha - Feb 25, 2017 at 06:06 PM
Katha - Feb 26, 2017 at 11:34 AM

Hello,
Yesterday my email was working fine. I never changed my password, however now I can't access either of my yahoo email accounts anymore. I assume they have been hacked and someone changed the passwords. Problem is, the phone number I entered was an old one and I don't have access to it anymore and stupidly as my back up email (for the more important account) I entered the other yahoo email, which obv. I can't access. I really don't know what to do. Is there anyway for yahoo to reset my password to the one from yesterday? Or for me to access the account?
I hear others have similar problems - any way to fix this?
Help would be appreciated!

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1 response

Answer 1 / 1

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,179
Feb 26, 2017 at 05:11 AM

Hi

Please read this CCM faq

https://ccm.net/apps-sites/email/377-how-to-recover-your-yahoo-mail-account/#yahoo-account-has-been-hacked

Good luck

Katha
Feb 26, 2017 at 11:34 AM

Thank you!
Turns out that yahoo changed the password to my email address.

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