One email contact goes directly to trash

Erinn - Updated on Jan 25, 2018 at 05:45 PM
 Blocked Profile - Jan 25, 2018 at 04:53 PM

I have one email contact that has mail that always goes directly to trash. I have made sure there is no filter, made sure my contact is intact in my list, and i have tried to move it to the inbox. It will not move. How can I fix? It is just one address.



1 response

Blocked Profile
Jan 25, 2018 at 04:53 PM
You may have blocked the WHOLE DOMAIN. So, your user is, and the filter says block anyone at

Is this webmail, or a particular client?