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Computer crashed

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AnnieGRobson Posts 1 Registration date Monday January 29, 2018 Status Member Last seen January 29, 2018 - Jan 29, 2018 at 06:46 PM
 Annie - Jan 30, 2018 at 07:24 PM
My Acer computer crashed yesterday (Windows 7) It now has the Setup Utility screen on but do not know where to go from here. Can anyone help?

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AndreaMathew Posts 4 Registration date Thursday September 28, 2017 Status Member Last seen February 1, 2018
Jan 30, 2018 at 02:16 AM
Hi,
I hope you are not able to load the OS.
Do a power drain. Check in safe mode whether you are able to log into Windows 7.
Try a BIOS default too and let me know.
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Annie
Jan 30, 2018 at 07:24 PM
Thank you for your input, we took it to a computer shop for someone to look at as we did not want to touch it as not sure what to do.
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