Forgot password & recovery email not accessable [Solved/Closed]

Karinaksr - Feb 9, 2018 at 01:50 AM - Latest reply:  Karinaksr
- Feb 9, 2018 at 03:36 PM
Hello, please can someone help me back into my account again. I seem to have the incorrect password and the email which I used way back when as a recovery, is no longer active for the past 2 years. How can I get in please, thank you,
See more 

2 replies

Ambucias 55526 Posts Monday February 1, 2010Registration dateModeratorStatus October 16, 2018 Last seen - Feb 9, 2018 at 05:29 AM
Thank you
Unfortunately, if, when you created the account, you have not registered an alternate recovery email address to which you have access to receive an account key, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
Thank you for awnsering me -the recovery emailaddress is obsolete :( ok, nothing can be done, thank you.