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Forgot password & recovery email not accessable

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Karinaksr - Updated on Feb 9, 2018 at 05:29 AM
 Karinaksr - 9 Feb 2018 à 15:36
Hello, please can someone help me back into my account again. I seem to have the incorrect password and the email which I used way back when as a recovery, is no longer active for the past 2 years. How can I get in please, thank you,

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Réponse 1 / 1
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
9 Feb 2018 à 05:29
Unfortunately, if, when you created the account, you have not registered an alternate recovery email address to which you have access to receive an account key, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
Karinaksr
9 Feb 2018 à 15:36
Thank you for awnsering me -the recovery emailaddress is obsolete :( ok, nothing can be done, thank you.

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