Forgot password & recovery email not accessable

Solved/Closed
Karinaksr - Updated on Feb 9, 2018 at 05:29 AM
 Karinaksr - Feb 9, 2018 at 03:36 PM
Hello, please can someone help me back into my account again. I seem to have the incorrect password and the email which I used way back when as a recovery, is no longer active for the past 2 years. How can I get in please, thank you,

1 reply

Ambucias
Posts
47363
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,278
Feb 9, 2018 at 05:29 AM
Unfortunately, if, when you created the account, you have not registered an alternate recovery email address to which you have access to receive an account key, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
-1
Thank you for awnsering me -the recovery emailaddress is obsolete :( ok, nothing can be done, thank you.
0