Computer shows blue screen and then restarts

Shali - Feb 17, 2018 at 06:45 AM - Latest reply: ac3mark 10480 Posts Monday June 3, 2013Registration dateModeratorStatus September 18, 2018 Last seen
- Jul 30, 2018 at 02:55 PM
Hello,
I had OS of windows 10,it is working but automatically comes empty blue screen and restart itself. Some softwares are not working.again windows new version also downloaded but also same issue please guide me
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4 replies

alexwaits 15 Posts Friday April 6, 2018Registration date May 11, 2018 Last seen - Apr 24, 2018 at 08:15 AM
0
Thank you
Run a malware scanner ASAP. Once you rule out the existence of malware, we can discuss tech things. If malware is found, delete it immediately.
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Ambucias 54939 Posts Monday February 1, 2010Registration dateModeratorStatus September 18, 2018 Last seen - Apr 24, 2018 at 04:50 PM
0
Thank you
Download the following on your desktop:

http://www.nirsoft.net/utils/bluescreenview.zip

Unzip the file

Double click on BlueScreenView.exe

At the end of the scan, click on edit and then on select all

Go on file and click on save selected items

Save the log as bsod.txt
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LucidicaIT 1 Posts Monday July 30, 2018Registration date July 30, 2018 Last seen - Updated by ac3mark on 30/07/18 at 02:55 PM
0
Thank you
Hi

Please check this out: XXXXX you might find an answer to your problem.
ac3mark 10480 Posts Monday June 3, 2013Registration dateModeratorStatus September 18, 2018 Last seen - Jul 30, 2018 at 02:55 PM
So, a re-install of Windows 10 is the fix? According to the link I just deleted, it was!
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