Can't download attachments in Yahoo mail [Solved/Closed]

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Hi,

I can't download attachments in Yahoo mail. I tried using Chrome and Firefox.

I can open them, but cannot download them. In Microsoft Edge, I am asked if I want to download or view the file. And, if I try to download the attachment, which is a pdf (I can view it), I get a zipped .exe file. It s called "archive 18-d14.exe

Please help!
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Best answer
approved by Ratnendra Ashok on Aug 22, 2019
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Thank you
Hi

I suggest that the files you are trying to download are infected by a virus.

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flomilo
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the problem is not only with that attachment, somehow this virus substitutes it s "exe" malware to any previous attachment in my mail; the problem is not that I want to open this or that, it s that I don t know how to get rid of virus
flomilo
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you re not really reading my messages, I can see that by the answers
Ambucias
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12756 > flomilo
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Sorry you are correct. It's impossible to disinfect an attachment. Just delete the email.
flomilo
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thanks, problem solved
Ambucias
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12756 > flomilo
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You are welcome, thanks for your feedback

Have a nice day.