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I had the same problem, which had to do with my anti-virus (Trend Micro). I had to go into Virus Controls; then Protection Against Viruses; click on Settings and uncheck the box that said "Threats in Web mail attachments". Remember, Yahoo uses Norton to download attachments so you can't have two virus protections "running" at the same time.
Thank you, hansonbrothershockeychick 58
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I am unable to open attachments in my Yahoo mail. Where can I locate the Virus Controls on my computer so that I can edit the settings?
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hey thanks a lot! I have een havin gtrouble with this for months, had to ask people to just copy paste it! thanks a lot
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i've a problem with the attachment for yahoo email. its like i can't attach any files onto it. it has nothing to do with any anti-virus, it just can't be attached. any reason for this unusual phenomenon?
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thnks for ur help. bt m using quickheal total sec 2009 so am unable to find the *threats to web attachments* in my softwre. please dude help me out. i hv reinstalled g-chrome twice for same reason. bt if i use Safari or any odr web browser i am able to attach the files. please help wil b very thankful of u
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where is this in yahoo?
I can't open the email attachments on my yahoo emails. I keep getting the error message saying that the URL server could not be found on this system. is there anything I can do to fix this I am not a computer person so I wouldn't know when to look for things to make changes. Please help I have called everyone and no one knows what the problem is thanks.
I had the same problem and could not open attachments in Yahoo email. I went to Microsoft and found a solution.
Go to Internet Explorer and disable the Add Ons.
They are under the Tools and the Manage Add-Ons. I disabled all of them and then checked my email and the attachment opened. I then went back and enabled 1 at a time until I found the one that caused the problem. Mine happened to be under Mcaffee, the proxy, so all others could be enabled again. I left the proxy one disabled and everything is good again. Hope this helps you.
Go to Internet Explorer and disable the Add Ons.
They are under the Tools and the Manage Add-Ons. I disabled all of them and then checked my email and the attachment opened. I then went back and enabled 1 at a time until I found the one that caused the problem. Mine happened to be under Mcaffee, the proxy, so all others could be enabled again. I left the proxy one disabled and everything is good again. Hope this helps you.
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i am having problems with yahoo cant send attachments at all'been that way for a weeh dont know what to do'i have nortons and scaned'no virus'yahoo is also having a hard time connecting'please help?
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i mad i cant download pic
People have asked and I haven't read the answer yet, so I'll ask again...If you only have Norton and you cannot open your received attachments, nor can anyone open yours, what can you do? This was not always a problem but, has been, for the past few months. It was this way in IE 7 so I upgraded to 8 and it's still doing it.
Can anyone figure this out?
Thank you.
Can anyone figure this out?
Thank you.
Do you have any other protection programs for internet threats other than Norton, such as anti-spywares or anti-malwares? Perhaps one of those may be blocking Yahoo Mail. On one of my machines, I have Norton 360 version 3, SuperAntiSyware, and Malwarebyte's Anti-Malware running, and I have not had any problems downloading attachments from Yahoo Mail. Also, if you use Windows, what level is your Security set at in the Internet Options?
I'm having the same problem unable to open attachments/pics since this paty fall. I'm thinking about going to another email service. Why doesn't Yahoo Tech fix this problem.
Somebody suggested changing to m.yahoo.com/mail which they said has no Norton Anti Virus program.
This would make sense since my computer has an anti virus program and all the other security necessary.
Another suggestion was that a computer's anti virus program and Norton is too much anti virus and makes opening attachments a problem.
Somebody suggested changing to m.yahoo.com/mail which they said has no Norton Anti Virus program.
This would make sense since my computer has an anti virus program and all the other security necessary.
Another suggestion was that a computer's anti virus program and Norton is too much anti virus and makes opening attachments a problem.
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no one on ANY of yahoo pages is customer support. If you find something it takes you to forums and keeps going in circles. Yahoo is a joke and I am getting sooooooooo sick of them. I have attachments for my buisness that I need to open and I can't. It is very frustrating! I have DSL and I have the same problem and NEVER had it before
i have the same problem and I use a Firefox browser. I tried it on Explorer and Google Chrome as well. It could be something that has to do with the internet connection in my case.
There could be a different cause for everyone's case : (browser...trojan....internet connection speed...antivirus settings..etc )
There could be a different cause for everyone's case : (browser...trojan....internet connection speed...antivirus settings..etc )
I had the same problem of downloading attachments from my Internet Explorer on Yahoo Mail, so I opened a new browser with Google Chrome and everything is back to normal; I got ride of Internet Explorer and Mozilla Firefox since. I must say Google is easy and simple and you don't have to click this and that; fast it is.
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we can get information how to download the attachment from receiving mail but you can highlight the link so user can take first eye on it. I also have some information on a http://yahootips.com/Yahoo-mail-tips/Email-Attachments.aspx email attachments If this can helpful to users it is good.
i'm also encountering opening up the yahoo mail web page, opening and sending emails, and attaching regular-size attachments. take note that i'm encountering these problems only with the yahoo mail. I have no problem whatsoever with other websites like cnn and all the rest. that simply indicates that this technical problem is solely and limited to yahoo mail only. i've already at least 3 email complaints to yahoo mail and I got an initial response. they told me to take prntscrn the problems and send to them. I exactly did it but got no more communication. it's disgusting and perhaps they dont bother to address the issues due to their incompetence. it's disappointing. the problem with yahoo mail only began the 3 weeks and never had it before.