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Locked out Yahoo account

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EliseCooper - Updated on Feb 24, 2018 at 06:27 AM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Feb 24, 2018 at 06:26 AM
Hi i have locked myself out my account as i have got a new phone and have used the key verification code but i did not sign it of the old phone and sold it to a shop and they have deleted the phone app. I moved from England and changed my number so i cannot get a text message to get a code to sign in and a email that i no longer use. it is vital that i regain access to my email as there is a lot of apps set up to this email that i need.
Thank you

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Answer 1 / 1
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,181
Feb 24, 2018 at 06:26 AM
Unfortunately, if, when you created the account, you have not registered an alternate recovery email address to which you have access to receive an account key, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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