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Gmail outlook client can receive can't send mail

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fryexpert Posts 3 Registration date Sunday February 25, 2018 Status Member Last seen February 25, 2018 - Updated on Feb 25, 2018 at 04:52 PM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Feb 26, 2018 at 06:00 AM
in the past 9 months email client can not send out mail. Can receive mail and when requested to login to a different account, or be available at a specific time midnight he can read mail, can hit the reply button file header shows in reply to but can not do docs in gmail account or Skype.

presently a one -directional communication no cell, just email sent .Please help.
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Answer 1 / 2
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Feb 25, 2018 at 04:44 PM
Sorry, we have no idea of what you are talking about.

Please express yourself in proper English
fryexpert Posts 3 Registration date Sunday February 25, 2018 Status Member Last seen February 25, 2018
Feb 25, 2018 at 05:18 PM
I'm an English teacher and that is proper English . IT was returned to me in French.
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166 > fryexpert Posts 3 Registration date Sunday February 25, 2018 Status Member Last seen February 25, 2018
Feb 25, 2018 at 05:40 PM
How quaint, I'm a retired French teacher.

I guess that I did not understand your issue correctly.

Let's see you have a Gmail account that you have synchronized to be able to send and receive email through MS Outlook, that is also my case. But for the last nine months you cannot send Gmail via MS Outlook. Am I reading you correctly ?

As for this: "IT was returned to me in French." I really don't get it because IT mean Information Technology.
fryexpert Posts 3 Registration date Sunday February 25, 2018 Status Member Last seen February 25, 2018
Feb 25, 2018 at 07:13 PM
i can send, he can receive, can hit the reply button, but can not send out a reply message from laptop. As far as I know he has just Window 10 no outlook the last time I knew. HE has both a gmail and outlook email and they used to both respond with outgoing mail. I've tried instant messaging SKype , docs in gmail account nothing that goes out works. Can you please make suggestions what to try within laptop.
told him to set Defender off on private network.
will a v pn work? He does not have a cell any more . Is situated in Johannesburg SA, outskirts the last time. Used to use wifi, believe he is contracted a private company as the failure rate for Telkom and vodacom, mtn is too high and 99.% we can connect at midnight for the past 9 1/2 months but NO outgoing mail. Very frustrated.
Answer 2 / 2
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Feb 26, 2018 at 06:00 AM
I can understand your frustration.

I am still missing information.

Please don't confuse Microsoft Office Outlook and Outlook.com (used to be Hotmail)

You say he has just Windows 10. The operating system has nothing to do with the operating system. Defender has nothing to to with messaging either.

I suggest we concentrate on the Gmail issue. Are you using Gmail directly from the Gmail website? When you press reply, do you get an error message? Are the reply messages in your going to a folder, such as sent?

I strongly suggest that you have your internet connection verified. Any type of disruption in the connection will disrupt Gmail functioning.

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