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Microsoft Surface 3 Pro windows update stucked 7%

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Walkabout Posts 1 Registration date Tuesday February 27, 2018 Status Member Last seen February 27, 2018 - Updated on Feb 28, 2018 at 04:53 AM
 Blocked Profile - Feb 28, 2018 at 07:03 PM
The Surface was doing a Windows update. it never made it pass 7% of its update. The wife and I went to bed woke the next morning to the same screen saying 7% of its updated. Powered down and waited for a minute, turned back on for it to attempt to try again to update. For it to get stuck again at 7%.
Don't want to have to loose all of or any files.
Any help is good help.

Thanks
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Blocked Profile
Feb 28, 2018 at 07:03 PM
If it is doing windows 10 updates, then leave it alone. One update took me about 3 days of sitting!