Previous Topic Next Topic

Cannot confirm my identity

Closed
orahlynn Posts 1 Registration date Thursday March 1, 2018 Status Member Last seen March 1, 2018 - Updated on Mar 2, 2018 at 04:21 AM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 2, 2018 at 04:21 AM
Please forgive me, new to forums and am so confused. I Can't get on my facebook account. It said my password was wrong, got new one and submitted it. Then tells me to confirm my identity and wont let me. Sends me in circles. Please help me now cant even get on messenger. Thank you.

1 reply

Answer 1 / 1
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,209
Mar 2, 2018 at 04:21 AM
Facebook wishes to verify your identity. Have you submitted to Facebook the document that Facebook has requested from you? You will not be able to recover your account until you do. Check your email or sms Facebook sent you a message.
0