Report you submitted belongs in a different channe

SHIMANTOKALAMSHIKDER - Mar 1, 2018 at 11:31 PM - Latest reply: Ambucias 51126 Posts Monday February 1, 2010Registration dateModeratorStatus April 22, 2018 Last seen
- Mar 2, 2018 at 04:13 PM
Wrongfully facebook removed my account for pretending to be someone else on facebook but it is not true . I am the real person and i have all the documents to proof myself . After i submit my documents facebook was sent me a generic mail and it says :-

Hi Shimanto,

Thanks for getting in touch with us. We can't help with these kinds of issues from here, but you if you try logging into your disabled Facebook account, you should get more information about why your Facebook account was disabled and if there's anything you can do about it.

Thanks,


Then i try on https://fb.me/disabled

After submitting my id facebook sent me a mail and it says

Hi,

Thanks for contacting us. It looks like the report you submitted belongs in a different channel. Please log into your Facebook account and follow the on-screen instructions to report this issue.



Now the question is what is the right channel for report on my issue ? And is it possible to get my account back ?
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Ambucias 51126 Posts Monday February 1, 2010Registration dateModeratorStatus April 22, 2018 Last seen - Mar 2, 2018 at 04:27 AM
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You have already reported the issue, that's why you received the channel error. In other words, Facebook closed your case.

Why did Facebook disabled your account?
SHIMANTOKALAMSHIKDER 6 Posts Thursday March 1, 2018Registration date March 2, 2018 Last seen - Mar 2, 2018 at 06:03 AM
I already tried daily 5-6 times . But no response from facebook team
SHIMANTOKALAMSHIKDER 6 Posts Thursday March 1, 2018Registration date March 2, 2018 Last seen - Mar 2, 2018 at 06:06 AM
7 days ago facebook was sent me a mail

Hi Shimanto,

Thanks for getting in touch with us. We can't help with these kinds of issues from here, but you if you try logging into your disabled Facebook account, you should get more information about why your Facebook account was disabled and if there's anything you can do about it.

Thanks,
Ambucias 51126 Posts Monday February 1, 2010Registration dateModeratorStatus April 22, 2018 Last seen > SHIMANTOKALAMSHIKDER 6 Posts Thursday March 1, 2018Registration date March 2, 2018 Last seen - Mar 2, 2018 at 06:08 AM
That's unfortunate. You have lost your account for good. I guess that you must now go on with your life without Facebook.

Sorry, we can't help you any further.
SHIMANTOKALAMSHIKDER 6 Posts Thursday March 1, 2018Registration date March 2, 2018 Last seen - Mar 2, 2018 at 06:17 AM
If i try to contact to facebook office in america , then they will help me ?
Ambucias 51126 Posts Monday February 1, 2010Registration dateModeratorStatus April 22, 2018 Last seen > SHIMANTOKALAMSHIKDER 6 Posts Thursday March 1, 2018Registration date March 2, 2018 Last seen - Mar 2, 2018 at 04:13 PM
If you ever succeed getting a contact with Facebook in California, please let me know.

Good luck
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