Mouse and keyboard not responding except on bios [Closed]

Report
Posts
7
Registration date
Sunday March 4, 2018
Status
Member
Last seen
March 12, 2018
-
Posts
48725
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
June 23, 2020
-
Hello, excuse me if i make mistakes, I am french.
Since few weeks, when i turn on my computer, my mouse and my keyboard are not working.
They Work in the bios of my computer but they don't work in the Windows menu.

Can somebody help me ?
Thanks

5 replies

Posts
19674
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
6,325
What version of Windows are you using?
1
Thank you

A few words of thanks would be greatly appreciated. Add comment

CCM 3124 users have said thank you to us this month

Posts
7
Registration date
Sunday March 4, 2018
Status
Member
Last seen
March 12, 2018

Hello, I am using Windows 10
Posts
7
Registration date
Sunday March 4, 2018
Status
Member
Last seen
March 12, 2018

Hello, I am using Windows 10
Thanks
Posts
48725
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
June 23, 2020
15,220
Hi Julien

Is this a laptop or desktop?
Posts
7
Registration date
Sunday March 4, 2018
Status
Member
Last seen
March 12, 2018

Hello, it is a desktop
Posts
48725
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
June 23, 2020
15,220
go into my BIOS and change an Intel setting in the USB section, disable that and reboot

Good luck