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Dell Latitude 3560 doesn't boot

Jb220 1 Posts Tuesday May 8, 2018Registration date May 8, 2018 Last seen - May 8, 2018 at 11:34 AM - Latest reply: xpcman 19036 Posts Wednesday October 8, 2008Registration dateModeratorStatus June 19, 2018 Last seen

- May 12, 2018 at 07:02 PM

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I cannot get my laptop to boot up. After the dell logo comes up it goes blank with just the cursor running. Tried powering off and on and tried hitting F8...nothing. Please help

Dell Latitude 3560 doesn't boot
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xpcman 19036 Posts Wednesday October 8, 2008Registration dateModeratorStatus June 19, 2018 Last seen - May 12, 2018 at 07:02 PM

Thank you

You need to run the Dell Hardware Diagnostics to determine if it's a hardware or software problem. This link should tell you how:

https://www.cs.utexas.edu/~deke/laptopsupport/manuals/d600/diag.htm

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