Dell Latitude 3560 doesn't boot

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Jb220 Posts 1 Registration date Tuesday May 8, 2018 Status Member Last seen May 8, 2018 - Updated on May 8, 2018 at 03:15 PM
xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - May 12, 2018 at 07:02 PM
I cannot get my laptop to boot up. After the dell logo comes up it goes blank with just the cursor running. Tried powering off and on and tried hitting F8...nothing. Please help
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xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,834
May 12, 2018 at 07:02 PM
You need to run the Dell Hardware Diagnostics to determine if it's a hardware or software problem. This link should tell you how:

https://www.cs.utexas.edu/~deke/laptopsupport/manuals/d600/diag.htm
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