Unable to send photos from my phone to my Mac

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Hi i am trying to send photos from my phone to my mac but it keeps saying that i need to make sure the connections is open. i can send files to my phone from the mac no problem at all. i have made sure that my computer is allowing to receive files which it is and it will pick up the phone on the computer but when it goes to connect it initially says it is connected then it says that it is not it says that the device does not have the necessary service. I'm connected to the internet on both
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