Samsung Z2 message initializing

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 Christine -
Hello,

My Samsung z2 is a trouble.message initializing...what can i do?

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11,017
2767*3855#



try hard reseting your phone by using that code..
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This does not work i have tried - error message "connection problem or invalid MMI code"
Posts
47368
Registration date
Monday February 1, 2010
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September 1, 2021
11,017 > SihleM
Try * 2767*3855
Tried this, however it says error message " connection problem or invalid MMI code"