My laptop screen is black and it won’t turn on

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victorix04 Posts 5 Registration date Thursday 28 June 2018 Status Member Last seen 29 June 2018 - 28 Jun 2018 à 06:53
 Blocked Profile - 29 Jun 2018 à 10:41
Help!
My laptop won’t turn on. The light that indicates that it is on and the light that indicates it has power, are shining(which means it’s on). The screen is just black, and the fan is not on. I’ve tried holding down the power button, but nothing happens.

My laptop is an ASUS R541U.
I appreciate all the help I can get
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2 responses

Blocked Profile
28 Jun 2018 à 14:38
Can you take the battery out? If so, do it, and then hold down the power button for 60 seconds. Try it again!
victorix04 Posts 5 Registration date Thursday 28 June 2018 Status Member Last seen 29 June 2018
29 Jun 2018 à 07:07
I’d have to screw off the keyboard for that, is it safe?
Blocked Profile
29 Jun 2018 à 10:23
How long have you had this machine. It looks like a newer model, and perhaps it might still under warranty?
victorix04 Posts 5 Registration date Thursday 28 June 2018 Status Member Last seen 29 June 2018
29 Jun 2018 à 10:26
I’m not 100% sure, but I think I’ve had it for over a year. It might be
Blocked Profile
29 Jun 2018 à 10:28
It might be worth taking to a technician if it is out of warranty. That looks like a high end machine, and I would hate to get you into something that may be easy to fix, but beyond your skills and expertise. Do you have an external monitor to try to hook it up to, to see if it is running, just not the monitor?
victorix04 Posts 5 Registration date Thursday 28 June 2018 Status Member Last seen 29 June 2018 > Blocked Profile
29 Jun 2018 à 10:33
Unfortunately I don’t have an external monitor. I’ll just bring it to a technician. Thank you for your help and advice
Blocked Profile
29 Jun 2018 à 10:37
Sorry we couldn't offer anything else. I don't want you to remove screws to TROUBLESHOOOT!
victorix04 Posts 5 Registration date Thursday 28 June 2018 Status Member Last seen 29 June 2018 > Blocked Profile
29 Jun 2018 à 10:39
It’s fine :) Haha, that’s true, I wouldn’t trust myself with opening it up