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My laptop screen is black and it won’t turn on

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victorix04
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 - Updated on Jun 28, 2018 at 06:56 AM
 Blocked Profile - Jun 29, 2018 at 10:41 AM
Help!
My laptop won’t turn on. The light that indicates that it is on and the light that indicates it has power, are shining(which means it’s on). The screen is just black, and the fan is not on. I’ve tried holding down the power button, but nothing happens.

My laptop is an ASUS R541U.
I appreciate all the help I can get

2 replies

Answer 1 / 2
Blocked Profile
Jun 28, 2018 at 02:38 PM
Can you take the battery out? If so, do it, and then hold down the power button for 60 seconds. Try it again!
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victorix04
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Jun 29, 2018 at 07:07 AM
I’d have to screw off the keyboard for that, is it safe?
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Answer 2 / 2
Blocked Profile
Jun 29, 2018 at 10:23 AM
How long have you had this machine. It looks like a newer model, and perhaps it might still under warranty?
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victorix04
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Jun 29, 2018 at 10:26 AM
I’m not 100% sure, but I think I’ve had it for over a year. It might be
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Blocked Profile
Jun 29, 2018 at 10:28 AM
It might be worth taking to a technician if it is out of warranty. That looks like a high end machine, and I would hate to get you into something that may be easy to fix, but beyond your skills and expertise. Do you have an external monitor to try to hook it up to, to see if it is running, just not the monitor?
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victorix04
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 > Blocked Profile
Jun 29, 2018 at 10:33 AM
Unfortunately I don’t have an external monitor. I’ll just bring it to a technician. Thank you for your help and advice
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Blocked Profile
Jun 29, 2018 at 10:37 AM
Sorry we couldn't offer anything else. I don't want you to remove screws to TROUBLESHOOOT!
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victorix04
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Jun 29, 2018 at 10:39 AM
It’s fine :) Haha, that’s true, I wouldn’t trust myself with opening it up
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