My laptop screen is black and it won’t turn on [Solved/Closed]

Report
Posts
5
Registration date
Thursday June 28, 2018
Status
Member
Last seen
June 29, 2018
-
 Blocked Profile -
Help!
My laptop won’t turn on. The light that indicates that it is on and the light that indicates it has power, are shining(which means it’s on). The screen is just black, and the fan is not on. I’ve tried holding down the power button, but nothing happens.

My laptop is an ASUS R541U.
I appreciate all the help I can get

2 replies


Can you take the battery out? If so, do it, and then hold down the power button for 60 seconds. Try it again!
1
Thank you

A few words of thanks would be greatly appreciated. Add comment

CCM 2942 users have said thank you to us this month

Posts
5
Registration date
Thursday June 28, 2018
Status
Member
Last seen
June 29, 2018

I’d have to screw off the keyboard for that, is it safe?

How long have you had this machine. It looks like a newer model, and perhaps it might still under warranty?
Blocked Profile
It might be worth taking to a technician if it is out of warranty. That looks like a high end machine, and I would hate to get you into something that may be easy to fix, but beyond your skills and expertise. Do you have an external monitor to try to hook it up to, to see if it is running, just not the monitor?
Posts
5
Registration date
Thursday June 28, 2018
Status
Member
Last seen
June 29, 2018
> Blocked Profile
Unfortunately I don’t have an external monitor. I’ll just bring it to a technician. Thank you for your help and advice
Blocked Profile
Sorry we couldn't offer anything else. I don't want you to remove screws to TROUBLESHOOOT!
Posts
5
Registration date
Thursday June 28, 2018
Status
Member
Last seen
June 29, 2018
> Blocked Profile
It’s fine :) Haha, that’s true, I wouldn’t trust myself with opening it up
Blocked Profile
When you take it in, just ask them to see if it display s on an external there at the shop first. They shold do that little task for free. Then you can ask how much based on knowing if it boots or not!