Black screen on Dell Inspiron N5040 [Solved/Closed]

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Ambucias
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Hello,



I have a dell inspiron N5040, about a few minutes ago, it showed unhandled exception and when i restarted it, it showed a blank screen without showing up the logo. After about 3 min, i head a beeping sound. I have tried restarting it, by turning it off and on but the same problem remains. I have important documents on my laptop that I do not intend to lose.. Please, i do need your expertise on this.
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51375
Registration date
Monday February 1, 2010
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Moderator
Last seen
December 12, 2019
13506
Hi

We might be able to help you if you describe the beep pattern, number of beeps, long, short, pauses, etc. It will help in identifying the source of the issue and perhaps a remedy.
The number of beeps are 4 of which it reoccurs like after every 3-4 secs. The beeps are also short...like a split second for each. However, i believe I have solved this problem from a thread on the forum. I opened up the computer, removed and re-inserted the ram; switching the ram across the ram slots and I realised that one of the Rams is bad. So I had a spare ram which I used to replace bad one and it came back on. So as of now, there are no problems. Thanks a lot.
Ambucias
Posts
51375
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
December 12, 2019
13506
Thank you for letting us know.