Cannot open Yahoo account

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RositaChan - Updated on Jul 25, 2018 at 04:18 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jul 25, 2018 at 05:46 PM
After i created an account in gmail thru my new purchased celphone I wonder why i can't access or open my yahoo account, my new email add in gmail is ***@*** while my yahoo email add is ros***********@yahoo. com. Please advise because my yahoo account is very useful to me for I have so many BIR transactions and bank transactions using my yahoo account. Thank you.
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5 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Jul 22, 2018 at 04:54 PM
Hi

Did you sign out of your Yahoo account on the old phone?
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No sir i did not log out my yahoo on my old phone because my yahoo on my old phone is still working i still received messages i am thankful, also my desktop computer here in the office i did log out everyday that"s why i am able to read messages also, but my desktop computer in our home when i signed in just the same procedure they send a verification code on my email address but how can i can read it for it was sent it on a new email add....i am afraid that one day i accidentally log out on my desk computer and i can't open it anymore..sir for further information i read it on my email the reply of yahoo it says Your yahoo account rosestavillo was just used to sign in on Gmail account..pls help. Thank you.
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Jul 23, 2018 at 04:32 AM
Did you set-up a Yahoo email app on your new phone?

If you remember your email address and password, you should always be able to sign in your account.

You should also ensure that you register a recovery email address for all of your accounts.

While you have access to your Yahoo with the old phone you should change your recovery addresses.

Yahoo does not like accessing accounts from different phone devices.

You wrote: "Your yahoo account rosestavillo was just used to sign in on Gmail account" that one is impossible.
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Good evening,

It is not impossible sir, I copied the reply of Yahoo and paste it here. Please see below.


Yahoo
Hi Rosita,

Your Yahoo account rosestavillo was just used to sign in on Gmail app.

If you did this, you’re all set.

If not, please use this link to stop sharing, and create a new password.

Have a great day!

Thanks,

Yahoo
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Jul 23, 2018 at 04:24 PM
You must use a Yahoo app to sign in to Yahoo. Do not use a Gmail app
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Thank you sir for your replies, but what will I do now? As of now I am able to read messages on my emails on my old phone and also on my desktop computer in the office because I did not log out before the incident happened. I am afraid that I might be accidentally log out on my desktop computer and can't open it anymore. Please help. Thank you.
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Jul 25, 2018 at 04:21 AM
Well if you're afraid to log out, I have nothing to add which may solve your issue.

Bye
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Oh I'm sorry Sir I'm just seeking for a help but If you find I am a great disturbance in your part I beg for your apology.
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Oh I'm sorry Sir I'm just seeking for a help but If you find I am a great disturbance in your part I beg for your apology. I am expecting you to tell me what will I do to solve my problem, If I need to log out then I will log out and tell me what will I do next. Thank you sir for being patient.
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Jul 25, 2018 at 05:46 PM
Yes you must first logout from your phone before you login with your Yahoo mobile application on your new phone.
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