Keyboard keys not working

Solved/Closed
rfergie - Updated on Jul 31, 2018 at 01:46 AM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Jul 31, 2018 at 05:33 AM
Hello,

Ihaveupdateddrivers,windows10updates,uninstalledkeyboardrebootedhelddowntheshiftkeyfor30secondsandturnedoffeaseofaccessoptionsassuggestedandamstillhavingissues.
Helpplease!

4 replies

Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,236
Jul 31, 2018 at 04:57 AM
Is this a laptop?
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Yes a Lenovo flex 3
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Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,236
Jul 31, 2018 at 05:23 AM
Okay, to troubleshoot try an external keyboard, if the external keyboard works correctly, your laptop keyboard will need to be replaced.
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Thank you. Yes, I am currently using an external keyboard and it works perfectly. I guess I will be ordering a keyboard today.
Thanks for your response!
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Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,236
Jul 31, 2018 at 05:33 AM
You are quite welcome and thank you for replying.
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