Last week I was putting items for sale and accidentally hit that I hadn't posted the item, and since then I haven't been able to get into my account. It was asking me to go through security checks which I did, but when it got to commerce posts it kept freezing and saying error we are trying to fix.
Since then I was getting sent security codes to email and phone, eah time typed it still wouldn't let me in,
Now when I try and click my email to get code, it says cannot enter codes entered too many times try later, or misused this feature so have been blocked!!! So how am I supposed to get into my account if its blocked security codes.
I opened new account with new email, but it has now disabled it after I sent photo ID!!! WHY?!!
My old account isn't disabled but my husbands business is on it and he has an ad promotion on it currently so we really need access.
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I have left it days andgpneback through login, changed my password, it actually allows me to enter a security code I get through that part,then go through security, I dont tick my email address on screen as it isn’t mine, then it gets to check commerce posts and delete any I didnt make, Ive tried that and tried deleting them all, and it tapes ages then just says sorry there is a problem
I’ve just done this but I’ve tried this and thought I was getting somewhere this evening, it’s everything I get to the last check under commerce posts which is loads of buy and sell items it comes up with error message
I’ve just had an email from Facebook for the first time since I haven’t been able to get into my Facebook saying since I last logged on I’ve had ? Messages etc but then tried again and still won’t let me