Enlarged screen stuck

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Suzi - Sep 3, 2018 at 11:29 AM
Suzi - Sep 3, 2018 at 06:53 PM

Hello,
Enlarged laptop screen through windows 10 for low vision mom. It was working fine. She could read her emails and google search and everything. Then it just froze on her opening screen of time, date etc. Now it’s stuck in the enlarged screen, no taskbar or anything. The shortcut windows key doesn’t work either. It will restart but comes up to the same screen. I can’t get into it to do anything. How can I change those settings if I can’t open windows?

2 responses

Answer 1 / 2

Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Sep 3, 2018 at 05:02 PM

Hi

Which shortcut windows key doesn’t work?

Suzi
Sep 3, 2018 at 06:16 PM

The second one on the bottom row of the keyboard that brings up the windows 10 menu for apps

Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166 > Suzi
Sep 3, 2018 at 06:28 PM

Try pressing at the same time ctrl and the minus sign as often as needed. That should diminish the resolution so that you can get to access the settings again.

Answer 2 / 2

Suzi
Sep 3, 2018 at 06:53 PM

Thank you, I will let you know if this works. Visiting my mom in a few days.

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