How to copy things on system with a forgotten password

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Harckycute Posts 1 Registration date Wednesday 12 September 2018 Status Member Last seen 12 September 2018 - 12 Sep 2018 à 05:38
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 12 Sep 2018 à 05:51
I cant remember the password on my acer laptop, and there are some important documents on it that i must not delete, please kindly teach me how i can copy those documents before formating the laptop

1 response

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
12 Sep 2018 à 05:51
Hello

To copy things you must gain access to the system and then to the file explorer; to do that you must enter your password.

Unfortunately CCM cannot help you to recover your lost password,

The reasons are explained in this link:

https://ccm.net/faq/9201-why-ccm-doesn-t-recover-lost-passwords

Best regards