How to copy things on system with a forgotten password [Closed]

Report
Posts
1
Registration date
Wednesday September 12, 2018
Status
Member
Last seen
September 12, 2018
-
Posts
47858
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 22, 2020
-
I cant remember the password on my acer laptop, and there are some important documents on it that i must not delete, please kindly teach me how i can copy those documents before formating the laptop

1 reply

Posts
47858
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 22, 2020
10,397
Hello

To copy things you must gain access to the system and then to the file explorer; to do that you must enter your password.

Unfortunately CCM cannot help you to recover your lost password,

The reasons are explained in this link:

https://ccm.net/faq/9201-why-ccm-doesn-t-recover-lost-passwords

Best regards