How to copy things on system with a forgotten password

Harckycute
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- Sep 12, 2018 at 05:38 AM - Latest reply: Ambucias
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- Sep 12, 2018 at 05:51 AM
I cant remember the password on my acer laptop, and there are some important documents on it that i must not delete, please kindly teach me how i can copy those documents before formating the laptop
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Ambucias
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- Sep 12, 2018 at 05:51 AM
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Thank you
Hello

To copy things you must gain access to the system and then to the file explorer; to do that you must enter your password.

Unfortunately CCM cannot help you to recover your lost password,

The reasons are explained in this link:

http://ccm.net/faq/9201-why-ccm-doesn-t-help-to-recover-lost-passwords

Best regards
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