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HP pavilion G6 screen problem

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Mayowa52 - Sep 30, 2018 at 06:17 AM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Sep 30, 2018 at 06:43 AM
Hello,



I noticed when I turned on my HP pavilion G6 ,sometimes it on with all the lights on the keyboard on but the screen would be blank like it was before switching it on. Sometimes it would be while in use, the screen would just go off while the laptop is still on. Please what do I do, I have tried resetting, not working.
Thanks
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Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Sep 30, 2018 at 06:43 AM
Try an external monitor and see if you get a display. If you do get a display on the external monitor, your laptop's screen back lights probably need to be replaced.

Good luck

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