Toshiba Satellite A665-S8170 Problem booting

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- - Latest reply: Ambucias
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- Oct 28, 2018 at 06:10 PM
Hi i have Toshiba Satellite A665-S8170 Windows 7... with a problem, i try to reset my laptop pressing power button and 0 but dont appear the warning display, just appear the letters " il_ " with the Black Screen, Could someone help me with this problem?
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19878
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Thank you
Hi

You can try the solutions given in this CCM.net article

https://ccm.net/faq/4811-restore-toshiba-laptop-to-factory-settings
Excuse me, I was not clear enough?
My problem starts with a black screen, so I can not access to create any partitions ... (
Ambucias
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19878 > ARAUJO702 -
First Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Tell me if you get a display
ARAUJO702
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I already did it repeatedly and follow the black screen
ARAUJO702
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only the black screen appears with some letters " il_ "
Ambucias
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19878 > ARAUJO702
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Sorry but it looks like your hard disk has failed. I suggest you take it to a repair shop.
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