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How laptop goes off

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Gyan - Oct 24, 2018 at 03:56 PM
 Blocked Profile - Oct 24, 2018 at 04:22 PM
Hello
I need help urgently. My Hp pavilion, i3 7th gen just went off and is not responding again. When you connect the charger, it doesn't show its charging. Everything is off
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Answer 1 / 1
Blocked Profile
Oct 24, 2018 at 04:06 PM
Pull the battery, unplug it from the wall, unplug the power cord from the laptop. PRESS AND HOLD THE POWER BUTTON FOR 60 SECONDS! Put it back together, post back!
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kaygyan
Oct 24, 2018 at 04:13 PM
Thank you for for your responds but the battery is an inbuilt one
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Blocked Profile
Oct 24, 2018 at 04:15 PM
Oh, this is a netbook. There is nothing a user can do. Dependent on how long you have had it, it needs a technician, or take it back!
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kaygyan
Oct 24, 2018 at 04:18 PM
Had it exactly 2 weeks today
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Blocked Profile
Updated on Oct 24, 2018 at 04:23 PM
Take it back! Hardware fails within the first 30 days if it is no good! Do not get another one of the same model!
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