How laptop goes off

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Gyan - Oct 24, 2018 at 03:56 PM
Blocked Profile - Oct 24, 2018 at 04:22 PM

Hello
I need help urgently. My Hp pavilion, i3 7th gen just went off and is not responding again. When you connect the charger, it doesn't show its charging. Everything is off

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1 response

Answer 1 / 1

Blocked Profile
Oct 24, 2018 at 04:06 PM

Pull the battery, unplug it from the wall, unplug the power cord from the laptop. PRESS AND HOLD THE POWER BUTTON FOR 60 SECONDS! Put it back together, post back!

kaygyan
Oct 24, 2018 at 04:13 PM

Thank you for for your responds but the battery is an inbuilt one

Blocked Profile
Oct 24, 2018 at 04:15 PM

Oh, this is a netbook. There is nothing a user can do. Dependent on how long you have had it, it needs a technician, or take it back!

kaygyan
Oct 24, 2018 at 04:18 PM

Had it exactly 2 weeks today

Blocked Profile
Updated on Oct 24, 2018 at 04:23 PM

Take it back! Hardware fails within the first 30 days if it is no good! Do not get another one of the same model!

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