Contacts on Android do not synchronize with Outlook anymore (Exchange)

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wsophiew Posts 1 Registration date Sunday November 4, 2018 Status Member Last seen November 4, 2018 - Nov 4, 2018 at 07:26 AM
 Anonymous User - Nov 4, 2018 at 05:28 PM
Dear CCM-Community,

I've had a hotmail-email address for many years and since approx. 1y new added contacts get deleted after some days. And when I look online, they are not saved on outlook.com - so they do not synchronize anymore.
What could be a reason for this?

Thank you in advance,

Cheers,
Sophie

1 reply

Anonymous User
Nov 4, 2018 at 05:28 PM
Hi Sophie

This is just an educated guess but I believe that Hotmail allows only a limited number of contacts.

You can ask for help by asking a question on this Microsoft forum:

https://answers.microsoft.com/en-us/outlook_com/forum?sort=LastReplyDate&dir=Desc&tab=All&status=all&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&isFilterExpanded=false&page=1

Good luck
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