Problems uploading/downloading media and files [Closed]

Report
Posts
10
Registration date
Tuesday June 5, 2018
Status
Member
Last seen
November 27, 2018
-
Posts
634
Registration date
Wednesday November 28, 2018
Status
Administrator
Last seen
June 4, 2020
-
Hello,
i am having problems uploading and downloading media and files through whatsapp and email. what an be the problem and how can i help this. thank you
Device Name: BLACKBERRY 775C
Model; BlackBerry Passport

1 reply

Posts
634
Registration date
Wednesday November 28, 2018
Status
Administrator
Last seen
June 4, 2020
3,578
Hi,

It can happen due to various reasons. A few of the reasons and solutions are listed here in this article. Also, I would request you to reboot your phone before starting the procedures mentioned in the article.

Please revert in case of any query! 

Thanks 
1
Thank you
Ratnendra Ashok

Community Manager - CCM.net