Menu
Ask a question Report

Can’t access my Facebook account [Solved]

-
Facebook Ask a question Report
Hello,

I can not get into my account. Every time I enter the code, it says I’ve tried to many times. My daughter set me up with a new account and that same night someone reported it to I can't get into that one. Facebook sent me a message saying my code will work for one week. But it does not work. I deleted the cookies and everything.

System Configuration: Android / Chrome 70.0.3538.110
See more 

3 replies

Best answer
Report Respond to Daniel Telele
Posts
898
Registration date
Tuesday March 7, 2017
Status
Administrator
Last seen
December 4, 2019
 1452
1
Thank you
Hello,

You need to confirm your identity in order to recover your account. See this article to get started. You will need to upload your ID documents and wait 10-15 days for the request to be processed.

Regards,
Daniel Telele

Community Manager and Social Media Editor - CCM.net

Respond to Daniel Telele
Report Respond to Slprice
0
Thank you
I am gonna wait a week and try to access my account again !! Thank you for your help. I will let you know what comes up
Respond to Slprice
Report Respond to Cassiopiayasuo1
Posts
9
Registration date
Tuesday December 18, 2018
Status
Member
Last seen
August 7, 2019
0
Thank you
let's try another way like turn on or off CapsLK or check your local language writen
Respond to Cassiopiayasuo1
Reply Ask a question