Can’t access my Facebook account

Solved/Closed
Slprice - Updated on Dec 18, 2018 at 01:43 AM
Cassiopiayasuo1 Posts 7 Registration date Tuesday December 18, 2018 Status Member Last seen August 7, 2019 - Dec 18, 2018 at 10:58 PM
Hello,

I can not get into my account. Every time I enter the code, it says I’ve tried to many times. My daughter set me up with a new account and that same night someone reported it to I can't get into that one. Facebook sent me a message saying my code will work for one week. But it does not work. I deleted the cookies and everything.

System Configuration: Android / Chrome 70.0.3538.110

3 responses

Daniel Telele Posts 1227 Registration date Tuesday March 7, 2017 Status Member Last seen November 4, 2021   6,276
Dec 18, 2018 at 01:45 AM
Hello,

You need to confirm your identity in order to recover your account. See this article to get started. You will need to upload your ID documents and wait 10-15 days for the request to be processed.

Regards,
1
I am gonna wait a week and try to access my account again !! Thank you for your help. I will let you know what comes up
0
Cassiopiayasuo1 Posts 7 Registration date Tuesday December 18, 2018 Status Member Last seen August 7, 2019
Dec 18, 2018 at 10:58 PM
let's try another way like turn on or off CapsLK or check your local language writen
0