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2 responses
Daniel Telele
Posts
1227
Registration date
Tuesday March 7, 2017
Status
Member
Last seen
November 4, 2021
6,277
Dec 19, 2018 at 12:08 AM
Dec 19, 2018 at 12:08 AM
Hello,
Can you provide some additional information? Are you using the mobile app or a web browser to access your email account? Are you able to still access it from your new device?
Regards,
Can you provide some additional information? Are you using the mobile app or a web browser to access your email account? Are you able to still access it from your new device?
Regards,
I cannot access it on either device. I just keep going in a circle and it ends with putting in my backup email address and I am locked out of my backup account also, and even if I wasn't I can't leave the page to get the email code without losing the page I need to enter the code into anyways. Very frustrating. Thank you for getting back to me. I hope this helps you.
Susan Stern
Susan Stern