My Facebook was hacked and my information was changed

Solved/Closed
grrthvnj Posts 1 Registration date Saturday December 22, 2018 Status Member Last seen December 22, 2018 - Updated on Dec 24, 2018 at 07:23 AM
HelpiOS Posts 14489 Registration date Friday October 30, 2015 Status Moderator Last seen October 28, 2024 - Dec 23, 2018 at 04:56 PM
Hello,

My Facebook has been hacked and I can't retrieve it.The hacker already change the contact numbers and email address.

1 response

HelpiOS Posts 14489 Registration date Friday October 30, 2015 Status Moderator Last seen October 28, 2024 1,864
Dec 22, 2018 at 04:33 AM
Hi,

Go to https://www.facebook.com/hacked

Click My Account Is Compromised, enter your Facebook username and click Search. Then, select your account and follow the instructions.

Good luck.
1
Hello, Thank you for a prompt reply concerning my issues. I already use the before however still asking me to logged in using phone or email address. unfortunately my email and contact number has been changed. This is so frustrating. =(
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HelpiOS Posts 14489 Registration date Friday October 30, 2015 Status Moderator Last seen October 28, 2024 1,864 > grrrthvnj
Dec 22, 2018 at 10:42 AM
Try to enter your Facebook username. You'll find your username in the link to your profile (facebook.com/yourname).
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Hello,

I was able to retrieve my facebook already.. The hacker seems like has a heart that he even put my email back to normal that is why i get access again on my fb. Anyways, thank you for helping me out. cheers.
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HelpiOS Posts 14489 Registration date Friday October 30, 2015 Status Moderator Last seen October 28, 2024 1,864 > grrthvnj
Dec 23, 2018 at 04:56 PM
Perfect!

Now, I advise you to change your password and follow these tips to secure your account: https://www.facebook.com/help/285695718429403
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