My Facebook was hacked and my information was changed

Solved/Closed
grrthvnj Posts 1 Registration date Saturday December 22, 2018 Status Member Last seen December 22, 2018 - Updated on Dec 24, 2018 at 07:23 AM
HelpiOS Posts 14658 Registration date Friday October 30, 2015 Status Moderator Last seen February 1, 2025 - Dec 23, 2018 at 04:56 PM
Hello,

My Facebook has been hacked and I can't retrieve it.The hacker already change the contact numbers and email address.

1 response

HelpiOS Posts 14658 Registration date Friday October 30, 2015 Status Moderator Last seen February 1, 2025 1,868
Dec 22, 2018 at 04:33 AM
Hi,

Go to https://www.facebook.com/hacked

Click My Account Is Compromised, enter your Facebook username and click Search. Then, select your account and follow the instructions.

Good luck.
Hello, Thank you for a prompt reply concerning my issues. I already use the before however still asking me to logged in using phone or email address. unfortunately my email and contact number has been changed. This is so frustrating. =(
HelpiOS Posts 14658 Registration date Friday October 30, 2015 Status Moderator Last seen February 1, 2025 1,868 > grrrthvnj
Dec 22, 2018 at 10:42 AM
Try to enter your Facebook username. You'll find your username in the link to your profile (facebook.com/yourname).
Hello,

I was able to retrieve my facebook already.. The hacker seems like has a heart that he even put my email back to normal that is why i get access again on my fb. Anyways, thank you for helping me out. cheers.
HelpiOS Posts 14658 Registration date Friday October 30, 2015 Status Moderator Last seen February 1, 2025 1,868 > grrthvnj
Dec 23, 2018 at 04:56 PM
Perfect!

Now, I advise you to change your password and follow these tips to secure your account: https://www.facebook.com/help/285695718429403