Unable to connect to the internet with my Draytek 2380 router


My company got a Draytek 2380 router that we are using for like 11 PCs. In the last 3 days I have a problem, with the router I cannot access the internet. I connect LAN to WAN, but in my system cannot access the NET. If use another router it's working. What can I do to fix this problem?
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1 reply

Registration date
Sunday October 5, 2008
Last seen
September 16, 2019
Thank you
Would you lose much if you factory reset the Draytek?

Is the Draytek the DHCP server?

What is the TCP/IP details you receive from the DHCP server?

Are you getting the correct DNS?

Is the Draytek giving you the correct DNS - Check under LAN > DNS on Draytek
Respond to kieferschild