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Error message in WhatsApp asking me to update

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RossWillmann - Updated on Jan 4, 2019 at 12:43 AM
 sbongakonkesbonga - Jan 26, 2019 at 05:42 AM
Hello,

Today when opening WhatsApp I first receive a msg "Error." Then at the top of the screen "Update WhatsApp.'' Following message it's then mentioned "This version of WhatsApp became obsolete on 3 Jan, 2019. Please go to Google Play Store to download the latest version.'' Today's date being 4 Jan, if I follow these instructions will I lose all my messages and photos etc ? or is this some sort of scam? Thanks

System Configuration: Windows / Internet Explorer 11.0

2 responses

Answer 1 / 2
Ratnendra Ashok Posts 596 Registration date Wednesday November 28, 2018 Status Member Last seen June 4, 2020   4,418
Updated on Jan 4, 2019 at 04:05 AM
Hi,

The easiest way to check the available update is:
  • Open Play Sore
  • Search the same app
  • Find the app, click on it and if you see Uninstall and Open options, it means there is no update available for it.
  • If you see Uninstall and Update, there is an update available for it.
  • By clicking on Update, you can update the app.


If you had allowed WhatsApp to take the back-up, you will be able to access the old information for sure.

Please revert in case of any query! 

Thanks 
Ratnendra Ashok

Community Manager - CCM.net

3
Answer 2 / 2
sbongakonkesbonga
Jan 26, 2019 at 05:42 AM
When I want to download my whatsapp in Tizen Store it keeps on saying Network Error Occured
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