Error message in WhatsApp asking me to update
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Hello,
Today when opening WhatsApp I first receive a msg "Error." Then at the top of the screen "Update WhatsApp.'' Following message it's then mentioned "This version of WhatsApp became obsolete on 3 Jan, 2019. Please go to Google Play Store to download the latest version.'' Today's date being 4 Jan, if I follow these instructions will I lose all my messages and photos etc ? or is this some sort of scam? Thanks
Today when opening WhatsApp I first receive a msg "Error." Then at the top of the screen "Update WhatsApp.'' Following message it's then mentioned "This version of WhatsApp became obsolete on 3 Jan, 2019. Please go to Google Play Store to download the latest version.'' Today's date being 4 Jan, if I follow these instructions will I lose all my messages and photos etc ? or is this some sort of scam? Thanks
System Configuration: Windows / Internet Explorer 11.0
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2 responses
Ratnendra Ashok
Posts
596
Registration date
Wednesday November 28, 2018
Status
Member
Last seen
June 4, 2020
4,418
Updated on Jan 4, 2019 at 04:05 AM
Updated on Jan 4, 2019 at 04:05 AM
Hi,
The easiest way to check the available update is:
If you had allowed WhatsApp to take the back-up, you will be able to access the old information for sure.
Please revert in case of any query!
Thanks
The easiest way to check the available update is:
- Open Play Sore
- Search the same app
- Find the app, click on it and if you see Uninstall and Open options, it means there is no update available for it.
- If you see Uninstall and Update, there is an update available for it.
- By clicking on Update, you can update the app.
If you had allowed WhatsApp to take the back-up, you will be able to access the old information for sure.
Please revert in case of any query!
Thanks
Ratnendra Ashok
Community Manager - CCM.net