Error message in WhatsApp asking me to update [Closed]

Report
-
 sbongakonkesbonga -
Hello,

Today when opening WhatsApp I first receive a msg "Error." Then at the top of the screen "Update WhatsApp.'' Following message it's then mentioned "This version of WhatsApp became obsolete on 3 Jan, 2019. Please go to Google Play Store to download the latest version.'' Today's date being 4 Jan, if I follow these instructions will I lose all my messages and photos etc ? or is this some sort of scam? Thanks

System Configuration: Windows / Internet Explorer 11.0

2 replies

Posts
610
Registration date
Wednesday November 28, 2018
Status
Administrator
Last seen
June 4, 2020
3,678
Hi,

The easiest way to check the available update is:
  • Open Play Sore
  • Search the same app
  • Find the app, click on it and if you see Uninstall and Open options, it means there is no update available for it.
  • If you see Uninstall and Update, there is an update available for it.
  • By clicking on Update, you can update the app.


If you had allowed WhatsApp to take the back-up, you will be able to access the old information for sure.

Please revert in case of any query! 

Thanks 
3
Thank you
Ratnendra Ashok

Community Manager - CCM.net


When I want to download my whatsapp in Tizen Store it keeps on saying Network Error Occured