Dell Inspiron 11 won't turn on

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Saturday January 5, 2019
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January 5, 2019
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Hello,

With the power cord in, I can't get the computer to turn on. It starts and shows the Dell logo and then just shuts off. Sometimes I can get as far as seeing the preparing automatic repair, then it quits. Other times it just quits as soon as I turn it on. I have replaced the battery and it still won't work. I even removed the battery and used just the power cord and still nothing. Any ideas besides throwing it away?
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13036
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Monday June 3, 2013
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October 11, 2019
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Thank you
How long have you had the device? When you use it, do you lay it flat on a soft surface such as a pillow or blanket?
Respond to ac3mark
Posts
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Saturday January 5, 2019
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January 5, 2019
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Thank you
We have had it for four years now and it was only ever used at our table on a hard flat surface.
ac3mark
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Monday June 3, 2013
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October 11, 2019
1473 -
Good deal on the surface, never use a pillow or blanket. It sounds like it has had either possibly a liquid that has spilled on it, or it has had exposure to high heat. There might be chance that is is just "chip creep". That is when the RAM and other chips have slipped ever so slightly, and just needs to be re-seated. Take it to a shop, and pay the bench cost which might be 45-90$ (US). More than likely they will throw the bench cost at the fix if parts are needed.
Respond to Mikedbuck