Can't open a Facebook account

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Hello,

My husband is unable to open his Facebook account. The password has not been changed, but the recovery phone number has been changed and the one on file is no longer active.

How can we recover it?

System Configuration: Android / Chrome 71.0.3578.99
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Registration date
Tuesday March 7, 2017
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October 15, 2019
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Thank you
Hello,

You can follow Facebook's account recovery process to recover your account. Since your number has changed, Facebook will also allow you to confirm your friends list. Before your try again, also make sure you clear your internet browser's cache.

Let us know if you still need help!

Best,
Daniel Telele

Community Manager and Social Media Editor - CCM.net

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