Unable to log into Facebook due to identity confirmation

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Shivangee - Updated on Jan 5, 2019 at 03:36 PM
 Shivangee - Jan 6, 2019 at 05:15 AM
Hello,

When I try to log into Facebook, I receive a message about my identity confirmation. How can I recover my account?

System Configuration: iPhone / Safari 12.0

2 responses

Daniel Telele Posts 1227 Registration date Tuesday March 7, 2017 Status Member Last seen November 4, 2021   6,277
Jan 5, 2019 at 03:38 PM
Hello,

It seems you have initiated Facebook's account recovery process. Have you already submitted your documents? If so, this process takes up to 15 days.

If you have been waiting for a long time without a response, you will need to create a new account.

Regards,
1
It didn’t pop up the option for submitting documents.when I try to login ,it takes me to that screen which says “identity not confirmed .we can’t verify your I’d now .try again later “I tried every possible way but I couldn’t get any solution .
0