Unable to log into Facebook due to identity confirmation

-
Hello,

When I try to log into Facebook, I receive a message about my identity confirmation. How can I recover my account?

System Configuration: iPhone / Safari 12.0
See more 

Your reply

2 replies

Best answer
Posts
572
Registration date
Tuesday March 7, 2017
Status
Verified expert
Last seen
January 22, 2019
399
1
Thank you
Hello,

It seems you have initiated Facebook's account recovery process. Have you already submitted your documents? If so, this process takes up to 15 days.

If you have been waiting for a long time without a response, you will need to create a new account.

Regards,
Daniel Telele

Community Manager and Social Media Editor - CCM.net

Respond to Daniel Telele
0
Thank you
It didn’t pop up the option for submitting documents.when I try to login ,it takes me to that screen which says “identity not confirmed .we can’t verify your I’d now .try again later “I tried every possible way but I couldn’t get any solution .
Respond to Shivangee