Not receiving the Gmail account recovery SMS

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Ahmed123_ Posts 1 Registration date Saturday January 5, 2019 Status Member Last seen January 5, 2019 - Updated on Jan 5, 2019 at 03:47 PM
Daniel Telele Posts 1227 Registration date Tuesday March 7, 2017 Status Member Last seen November 4, 2021   - Jan 5, 2019 at 03:49 PM
Hello,

I’ve been trying to reset my Gmail password. I ask them to send me a SMS to my phone. I haven’t received anything for a long time. My phone number is valid, but I don’t know what’s happening.
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1 response

Daniel Telele Posts 1227 Registration date Tuesday March 7, 2017 Status Member Last seen November 4, 2021   6,277
Updated on Jan 5, 2019 at 03:51 PM
Hello,

Have you followed the recovery process in this FAQ? Please make sure to clear your cache and delete the cookies on your browser before retrying. You should have the option to use an alternative method, such as an email address or confirming your security questions with the account creation date.

If you do not have these other options while starting the recovery process, you will not be able got recover your account password.

Regards,
1