A few months ago, the active status stopped working. Every time I hit the active option it reads “No Active People” followed by “Invite People.” I use this to monitor my kids, and no one knows how to fix it.
I’m having this issue too, it’s been like this for months, I have checked everywhere on the app and on Facebook for a solution, I have even deleted the app and reinstalled, I have reset my network settings and I have tried logging in from a different device. This is really driving me crazy. Please someone give me something that helps. I have seen other people’s messagers and they seem to be working fine, they have the active status showing.