Laptop is not starting
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Chirag
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Jan 23, 2019 at 02:05 AM
peter_barnett Posts 11 Registration date Tuesday December 18, 2018 Status Member Last seen January 28, 2019 - Jan 23, 2019 at 08:34 AM
peter_barnett Posts 11 Registration date Tuesday December 18, 2018 Status Member Last seen January 28, 2019 - Jan 23, 2019 at 08:34 AM
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peter_barnett
Posts
11
Registration date
Tuesday December 18, 2018
Status
Member
Last seen
January 28, 2019
2
Updated on Jan 25, 2019 at 08:41 AM
Updated on Jan 25, 2019 at 08:41 AM
It may not be the system, but the display. Try this...
1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.
NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.
If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.
If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.
---------------------------------------------------------------------
Peter Barnett
VP of Product Strategy
1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.
NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.
If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.
If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.
---------------------------------------------------------------------
Peter Barnett
VP of Product Strategy
