Laptop hp is dead

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Giani - Updated on Feb 8, 2019 at 06:44 PM
sottodrew4 Posts 2 Registration date Friday February 22, 2019 Status Member Last seen February 22, 2019 - Feb 22, 2019 at 04:24 PM
Hello
My laptop hp is dead and i don't know how
to resolve it! i try to remove the battery and the charger and i try to press the power button for 30 or 60 seconds...and it doesn't work. PLEASE HELP! (sorry for my english)

System Configuration: Android / Chrome 72.0.3626.96
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1 response

sottodrew4 Posts 2 Registration date Friday February 22, 2019 Status Member Last seen February 22, 2019 1
Updated on Feb 22, 2019 at 04:42 PM
Hi,

There could be many factors why your laptop is dead, but the main factor could be a faulty battery. Try to charge the laptop directly to a wall outlet for 4-8 hours and see if you are able to turn it on. If not, then battery needs to be replaced. Better yet, take the laptop to a local repair shop for them to isolate the issue and let you know what part is malfunctioning, it could be other part aside from battery.

Hope this helps.
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