I cant log in

Closed
09205123399 - 9 Feb 2019 à 19:48
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 12 Feb 2019 à 16:51
Hello,


Hello,

I've been locked out of my account. I tried to recover the account but it still doesn't work.
It continues to ask me for a security check, but for the security check the only two options are to receive a code on a phone number I no longer use or have access to and the second is the login on my IOS device which is also locked out as well due to the fact that I was automatically signed off.
Any ideas how to fix problem or how to contact Facebook for support. I've check all the forums and their help pages and no answers.
System Configuration: Windows / Chrome 71.0.3578.98

1 response

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
12 Feb 2019 à 16:51
Hi

I don't think that the problem can be solved. You must be able to get the code, there is no other way permitted in the Fb system.

Sorry