Log in issue due to security check

Closed
Yas00ry Posts 1 Registration date Sunday May 5, 2019 Status Member Last seen May 5, 2019 - May 5, 2019 at 07:56 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - May 6, 2019 at 05:26 PM
Hello,

Hello,


I've been locked out of my account. I tried to recover the account but it still doesn't work.
It continues to ask me for a security check, but for the security check the only two options are to receive a code on a phone number I no longer use or have access to. But I still have access to my email and there’s no choice says click here if you don’t have the phone number anymore.

1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
May 6, 2019 at 05:26 PM
The phone is the only way you can get the code.

Sorry
1