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Log in issue due to security check

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Sunday May 5, 2019
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May 5, 2019
 - - Latest reply: Ambucias
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Monday February 1, 2010
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July 22, 2019
 - May 6, 2019 at 05:26 PM
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Hello,

Hello,


I've been locked out of my account. I tried to recover the account but it still doesn't work.
It continues to ask me for a security check, but for the security check the only two options are to receive a code on a phone number I no longer use or have access to. But I still have access to my email and there’s no choice says click here if you don’t have the phone number anymore.
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Thank you
The phone is the only way you can get the code.

Sorry

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