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Can't access my Yahoo mail...

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Adi - 9 Jun 2019 à 14:57
HelpiOS Posts 8473 Registration date Friday 30 October 2015 Status Moderator Last seen 29 July 2026 - 10 Jun 2019 à 16:04
Hello,
I have a Yahoo account (mail) and I know the password but Yahoo is prompting me for a security question that I DON'T remember, because they have some "unusual acrivity" (it's probabily me because before that I had some "password tries".
What can I do to get my account back?

Thanks in advance,
Adi.


System Configuration: Windows / Firefox 67.0
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2 responses

Réponse 1 / 2
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
9 Jun 2019 à 16:44
Yahoo's system may ask for security questions but they no longer work. When is the last time you successfully accessed your account?
Réponse 2 / 2
Adi
10 Jun 2019 à 10:51
Well, more then a year ago...
Is there hope to recover it?
HelpiOS Posts 8473 Registration date Friday 30 October 2015 Status Moderator Last seen 29 July 2026 1,880
10 Jun 2019 à 16:04
Unfortunately not.

Yahoo deletes accounts that have been inactive for 12 months.

You will not be able to recover account. Sorry.

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