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Can't access my Yahoo mail...

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Adi - Updated on Jun 9, 2019 at 02:59 PM
HelpiOS Posts 17765 Status Moderator - Jun 10, 2019 at 04:04 PM
Hello,
I have a Yahoo account (mail) and I know the password but Yahoo is prompting me for a security question that I DON'T remember, because they have some "unusual acrivity" (it's probabily me because before that I had some "password tries".
What can I do to get my account back?

Thanks in advance,
Adi.


System Configuration: Windows / Firefox 67.0
Related:

2 responses

Answer 1 / 2
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Jun 9, 2019 at 04:44 PM
Yahoo's system may ask for security questions but they no longer work. When is the last time you successfully accessed your account?
Answer 2 / 2
Adi
Jun 10, 2019 at 10:51 AM
Well, more then a year ago...
Is there hope to recover it?
HelpiOS Posts 17765 Status Moderator 1,878
Jun 10, 2019 at 04:04 PM
Unfortunately not.

Yahoo deletes accounts that have been inactive for 12 months.

You will not be able to recover account. Sorry.

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