Can't access my Yahoo mail...

Closed
Adi - Updated on Jun 9, 2019 at 02:59 PM
HelpiOS Posts 14368 Registration date Friday October 30, 2015 Status Moderator Last seen June 12, 2024 - Jun 10, 2019 at 04:04 PM
Hello,
I have a Yahoo account (mail) and I know the password but Yahoo is prompting me for a security question that I DON'T remember, because they have some "unusual acrivity" (it's probabily me because before that I had some "password tries".
What can I do to get my account back?

Thanks in advance,
Adi.


System Configuration: Windows / Firefox 67.0
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2 responses

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Jun 9, 2019 at 04:44 PM
Yahoo's system may ask for security questions but they no longer work. When is the last time you successfully accessed your account?
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Well, more then a year ago...
Is there hope to recover it?
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HelpiOS Posts 14368 Registration date Friday October 30, 2015 Status Moderator Last seen June 12, 2024 1,880
Jun 10, 2019 at 04:04 PM
Unfortunately not.

Yahoo deletes accounts that have been inactive for 12 months.

You will not be able to recover account. Sorry.
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