Cannot access my account

Report
-
Ambucias
Posts
51392
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
January 20, 2020
-
I recently switched phones and phone number and I cannot access my yahoo mail without a access key. I created a new account, but have important information on my old account.
Can you help?

1 reply

Posts
51392
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
January 20, 2020
13,982
If when you created the account you did not register an alternative recovery email address or phone number to receive a reset code, account recovery is impossible.