Videos in messenger pc app

Closed
gcalandrino - Oct 13, 2019 at 02:06 PM
HelpiOS Posts 14206 Registration date Friday October 30, 2015 Status Moderator Last seen February 29, 2024 - Aug 13, 2020 at 04:49 PM
Hello,

Video plays but audio only in messenger pc app

System Configuration: Windows / Chrome 77.0.3865.90
Related:

1 response

HelpiOS Posts 14206 Registration date Friday October 30, 2015 Status Moderator Last seen February 29, 2024 1,881
Aug 13, 2020 at 04:49 PM
Hi,

Are you using Messenger for Windows 10 or visiting the website directly?

If you visit the Messenger website, try clearing your browser's cache and cookies and try disabling the add-ons, as they may interfere with Messenger. Also check that your browser is up to date.

If you're using the Messenger application for Windows 10, check from Microsoft Store if it is up to date. If it is up to date, try uninstalling and reinstalling the app.
0