Videos in messenger pc app [Closed]

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Videos in messenger pc app [Closed]

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gcalandrino - Oct 13, 2019 at 02:06 PM
HelpiOS

Posts: 9599
Registration date: Friday October 30, 2015
Status: Moderator
Last seen: April 11, 2021

- Aug 13, 2020 at 04:49 PM

Hello,

Video plays but audio only in messenger pc app

System Configuration: Windows / Chrome 77.0.3865.90

Videos in messenger pc app
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HelpiOS · Answer 1 · 2020-08-13T16:49:49-0400

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HelpiOS

Posts: 9599
Registration date: Friday October 30, 2015
Status: Moderator
Last seen: April 11, 2021

1,110
Aug 13, 2020 at 04:49 PM

Hi,

Are you using Messenger for Windows 10 or visiting the website directly?

If you visit the Messenger website, try clearing your browser's cache and cookies and try disabling the add-ons, as they may interfere with Messenger. Also check that your browser is up to date.

If you're using the Messenger application for Windows 10, check from Microsoft Store if it is up to date. If it is up to date, try uninstalling and reinstalling the app.

Videos in messenger pc app [Closed]

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