My SIM card is lock

Solved/Closed

Sim card

Javarius - Dec 18, 2019 at 06:49 PM
HelpiOS Posts 15147 Registration date Friday October 30, 2015 Status Moderator Last seen August 9, 2025 - Dec 19, 2019 at 05:26 AM

Hello, my sim card

System Configuration: iPhone / Safari 605.1

Sim card locked
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1 response

Answer 1 / 1

HelpiOS Posts 15147 Registration date Friday October 30, 2015 Status Moderator Last seen August 9, 2025 1,877
Dec 19, 2019 at 05:26 AM

Hi,

Because your SIM card is locked, you need to use the PUK code to unlock it. You can find the PUK code by contacting your carrier or logging into your account on your carrier's website.

However, please note that the PIN code cannot unlock your SIM card if it is locked.

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