How do I remove Google lock from a phone

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David Webb
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A friend of mine set up my Samsung a20 for x- mas for me I have done a soft and a hard reset but that still does not get rid of the first email address that was first entered in it when it was new

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856
Registration date
Monday November 25, 2019
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Administrator
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March 31, 2020
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Hello Steve, you should be able to remove the gmail account, or any other email account for that matter.

To remove a Google account, try:
  • From Settings, swipe to and tap Accounts and backup.
  • Tap Accounts, and then select your Google account.
  • Tap Remove account, and then tap Remove account again to confirm.


To remove an email, its essentially the same process:
  • From Settings, swipe to and tap Accounts and backup.
  • Tap Accounts, and then select your email account.
  • Tap Remove account, and then tap Remove account again to confirm.


Let me know how you get on!
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