HP laptop will not boot up

Closed
vetcan - 10 Jul 2020 à 16:18
grorge441 Posts 23 Registration date Tuesday 7 July 2020 Status Member Last seen 24 April 2021 - 17 Jul 2020 à 09:14
Hello, My laptop turns on and I can get to the login page. I enter my password and then all it has done is say welcome and the wheel spins. I have tried to do a hard rest and no luck. what can i do to get this thing running again



System Configuration: Windows / Edge 83.0.478.61
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2 responses

jack4rall Posts 6428 Registration date Sunday 6 June 2010 Status Moderator Last seen 16 July 2020
11 Jul 2020 à 01:50
Hello,

1) We can try to boot into Safe Mode and then disable few unwanted services.

2) Another way is to try System restore.

Please us know, when this issue started. Also let us know the which windows operating system you are using.

Best Regards
grorge441 Posts 23 Registration date Tuesday 7 July 2020 Status Member Last seen 24 April 2021 12
17 Jul 2020 à 09:14
I guess you already get the answer from a fellow member.
Anyway, it might help you,
https://www.youtube.com/watch?v=sj6kYmT7GLs