Toshiba laptop screen is blank

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orange419 - Jun 23, 2020 at 05:25 AM
GeekPeek Posts 116 Registration date Tuesday June 30, 2020 Status Member Last seen June 30, 2021 - Jun 30, 2020 at 03:27 AM
hi, someone smashed my screen onto the keyboard.
when powered, the go round dots appear along with logo

then, later the automatic repair message comes.
also, the message says, your pc has problem....blue screen

could you pls guide me?

1 reply

GeekPeek Posts 116 Registration date Tuesday June 30, 2020 Status Member Last seen June 30, 2021 44
Jun 30, 2020 at 03:27 AM
The issue you describe does sound like something has been knocked loose. You could open the case, and check whether the disk etc. are properly seated and powered. Then you could test the disk using the official diagnostic tool provided by its manufacturer, as well as the RAM(https://www.minitool.com/lib/dram-memory.html.
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