Toshiba laptop screen is blank

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Tuesday June 30, 2020
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hi, someone smashed my screen onto the keyboard.
when powered, the go round dots appear along with logo

then, later the automatic repair message comes.
also, the message says, your pc has problem....blue screen

could you pls guide me?

1 reply

Posts
54
Registration date
Tuesday June 30, 2020
Status
Member
Last seen
September 28, 2020
33
The issue you describe does sound like something has been knocked loose. You could open the case, and check whether the disk etc. are properly seated and powered. Then you could test the disk using the official diagnostic tool provided by its manufacturer, as well as the RAM(https://www.minitool.com/lib/dram-memory.html).