Unable to attach files

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Maureen - 16 Jul 2020 à 05:42
mazhar7 Posts 3 Registration date Saturday 18 July 2020 Status Member Last seen 18 July 2020 - 18 Jul 2020 à 06:08

Hello

I'm struggling to attach files in my Gmail, please help. I always get a message saying unable to attach files.

Kind Regards
Maureen

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4 responses

Réponse 1 / 4

David Webb Posts 3177 Registration date Monday 25 November 2019 Status Administrator Last seen 15 May 2023 6,928
16 Jul 2020 à 10:06

Hello, I'm going to refer you to this previous best answer that helped when someone else was unable to attach any files in Gmail.

Let me know if you are able to follow the steps, and get it working.

Regards

Réponse 2 / 4

HelpiOS Posts 17802 Registration date Friday 30 October 2015 Status Moderator Last seen 11 November 2025 1,878
16 Jul 2020 à 18:50

Hi,

If you're using the Gmail app on your tablet, try resetting the cache. To do so, open Settings > Apps > Gmail > Storage. Then tap on Clear cache.

If you're still unable to attach your files, choose Clear data. This will reset the Gmail app to its default settings and you'll need to log in again to retrieve your Gmail inbox.

Maureen
17 Jul 2020 à 07:21

I still get error messages

HelpiOS Posts 17802 Registration date Friday 30 October 2015 Status Moderator Last seen 11 November 2025 1,878 > Maureen
17 Jul 2020 à 18:56

What type of file are you trying to send? Gmail has an attachment size limit of 20 MB. If your attachment is larger than this size, try sending it using Google Drive. In Gmail, select Attach > Insert from Drive.

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